Martina Filippi

As Junior Product Manager at Prima.it Claims, I specialized in insurance-focused product management, driving the development and continuous improvement of internal claims tools. Working within an Agile/SCRUM framework, I collaborated with cross-functional teams to deliver value iteratively and responsively to business needs. 
Key activities included: 

• Managing the full product lifecycle of claims features, from user research to deployment and post-release monitoring. 
• Maintaining clear documentation and user guides tailored to the insurance claims domain.
• Tracking and resolving user-reported issues to ensure smooth claims operations. 
• Reporting progress and insights to BSN and SH stakeholders.
• Facilitating onboarding and training for new team members on claims tools and insurance processes.
• Handling user permissions and access management to maintain data security and compliance.

This role sharpened my expertise in insurance product management and Agile delivery, focusing on user-centric solutions and efficient team collaboration. 

• Developing and implementing comprehensive test suites and cases for new requirements, regression, integration, and functionality assessment.
• Generating detailed reports tracking test execution and progress.
• Establishing Jira projects for effective issue and bug tracking.
• Configuring various tools like Trello to streamline test activity organization.